Returns and Refunds Policy


We want you to be happy with your purchase, however should you need to return it for any reason Prestige-Accessories Ltd offer an industry leading 30-day exchange or return policy.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging
  • The product isn't used or damaged
  • The product has not been fitted to a vehicle
  • You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.


To obtain a Return Merchandise Number (RMN), contact us:

  • By email: sales@xo-customs.co.uk

Send the product with its original packing and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

XO-Customs 

Unit 14

Stafford Park 12

Telford

TF3 3BJ

 

Shipping charges


Shipping charges incurred in connection with the return of a product are nonrefundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from XO-Customs.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: sales@xo-customs.co.uk
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